1. Who are we?

Yali Tech, an IT, telecom and security services company headquartered at Djeno carrefour, Pointe-Noire, Republic of Congo, is responsible for processing the data collected via the yali-tech.net website. For any question about your personal data, contact us at contact@yali-tech.net.

2. What data do we collect?

When you use our contact form, we collect the information you voluntarily provide: name, email address, phone number, subject and message. This information is necessary to process your request and respond to you. We do not collect any other personal data without your knowledge: the site does not use advertising trackers or audience-analysis tools.

3. Why do we process this data?

Your data is used exclusively to respond to your request for a quote, information or service call, to assign your case to the right technician or internal contact, and to follow up on our business relationship. We do not sell or rent your data to third parties.

4. Who has access to your data?

Your data is accessible only to our authorized staff (technical and administrative teams). It also passes through certain technical providers, strictly necessary for the site to function: our hosting provider (Infomaniak, Switzerland), for data and email hosting, and Cloudflare (Turnstile service), which helps us filter automated submissions (bots, spam) on the contact form. These providers do not use your data for any other purpose.

5. How long do we keep your data?

Your data is kept for as long as necessary to process your request, then for the duration of our business relationship, and up to 3 years after the last contact for business follow-up purposes, unless a longer legal retention period applies (accounting, invoicing).

6. What are your rights?

You have the right to access, rectify, erase and object to the processing of your data. To exercise these rights, simply write to us at contact@yali-tech.net; we undertake to respond to you as soon as possible.

7. How do we protect your data?

The site is accessible exclusively over an encrypted connection (HTTPS). Access to our administration area is password-protected and can be reinforced with two-factor authentication; our account passwords are never stored in plain text.

8. Updates to this policy

This policy may be updated to reflect changes in our practices or in regulations. The date of the last update appears at the top of this page. See also our Terms of Use.